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FAQ
Common problem:

1. The cutter does not move

2. Print instability

3. Can not print

4. The power indicator is off

5. Black label paper with gray lines

6. Wrinkle problem

7. The RTC time is not accurate after the printer is restarted

8. The left and right sides of the print content are missing

9. The printing position of the small volume label is incorrect

10. Paper skipping occurs when printing

11. Poor print quality

12. "Paper Jam" is displayed in the printer Diagnostic Tool.

13. The printer Diagnostic Tool displays "Paper Used Up".

14. The printer Diagnostic Tool displays "Carbon tape exhausted".

15. The Printer Diagnostic Tool displays "Printer On".

16. Calibrate paper sensors with printer diagnostic tools

17. Select and calibrate clearance sensors

18. Select and correct black label sensor

19. LED Color Description

20. Print speed setting

21. Image printing Settings

22. Printing direction setting

23. Print concentration setting

24. Print offset adjustment Settings

25. Paper size scale setting

26. Paper Style setting

27. Print Mode setting

28. Printer initialization

29. Print the self-test page

30. Paper correction operation

31. View printer Bluetooth information

32. Bluetooth name and password change

33. Carbon tape and printer paper installation

Common problem:

1. The inked nylon is stuck, can't not run.

2. The inked nylon can easily fluff,and becomes whitish.

3. Light printing

4. Ribbon stop operating.

Common problem:

1. Paper skips when printing

2. Print instability

3. Printer lnitializatlan

4. Poor print result

5. Wrinkle problem

6. Print contents on the left and right are missing

7. Incorrect positioning

8. Incomplete print content

9. Clean sensor

10. Black label paper with gray lines

11. Clean the print cots

12. Clean print head

13. Ribbon detection and auto positioning

14. Power-on self-test

15. The printer reported an error

16. Bar code printers print notes with spots

17. The carbon belt will not turn when installed

18. Bar code printer carbon tape still has a little bit left

19. The printed contents of the label are printed with white stripes

20. When is the bar code printer set the printing temperature is too high

21. Each time the tape is printed, a black line is printed on the first one

22. The label will not go when printing, the carbon belt will go

23. The carbon tape will not turn when printing, the label paper will turn

24. When printing the label, there are two blank sheets and paper leakage

25. When the machine prints, the carbon tape has a serious electrostatic phenomenon

26. The barcode printer makes the sound of patter, and the label feels the same as the carbon tape

27. When printing the label contents, part of the corresponding position will be missing

28. The printed label has white wrinkles or slanted stripes

29. Printed labels are clear on one side and light on the other

30. The label is not clearly printed, the color is white, and the label is coarse

31. How does paper check and learn

32. Label printing offset

33. Print off the blank and skip

34. The print driver test page cannot print

Common problem:

1. The cartridge is too loose with the printer.

2. The ribbon flutter,can not run smoothly.

3. Ribbon can not run smoothly.

4. Can not be used.

Common problem:

1. The print content is not complete

2. The power indicator is off

3. Label learning

4. How to change port print for WIFI

5. Poor print quality

6. incorrect positioning

7. The printer doesn't recognize it. It can't print

8. Can not print

9. Clean sensor

10. Clean the print cots

11. Clean print head

12. Resume Printing

13. Print pause

14. Feed in a blank paper automatically

15. Factory Reset

16. Print the self-test page

17. The printer reported an error

18. Indicator Light Instruction

19. Bar code printers print notes with spots

20. The printed contents of the label are printed with white stripes

21. When printing the label, there are two blank sheets and paper leakage

22. When printing the label contents, part of the corresponding position will be missing

23. The printed label has white wrinkles or slanted stripes

24. Printed labels are clear on one side and light on the other

25. The label is not clearly printed, the color is white, and the label is coarse

26. In the paper learning, paper positioning is abnormal

27. How does paper check and learn

28. Print the code

29. Label printing offset

30. Print off the blank and skip

31. The print driver test page cannot print

Common problem:

1. Strange sound when gear wheels are running.

2. The inked nylon is stuck, can not run.

3. The inked nylon can easily fluff,and becomes whitish.

Common problem:

1. The print content is not complete

2. Can not print

3. incorrect positioning

4. The power indicator is off

5. Clean sensor

6. Clean the print cots

7. Clean print head

8. Poor print quality

9. Label learning

10. Print the self-test page

11. Solution for stuck paper

12. The printer reported an error

13. Bar code printers print notes with spots

14. The printed contents of the label are printed with white stripes

15. When printing the label, there are two blank sheets and paper leakage

16. When printing the label contents, part of the corresponding position will be missing

17. The printed label has white wrinkles or slanted stripes

18. Printed labels are clear on one side and light on the other

19. The label is not clearly printed, the color is white, and the label is coarse

20. Label printing offset

21. Print off the blank and skip

22. The print driver test page cannot print

Common problem:

1. Strange sound when gear wheels are running.

2. Inked nylon is fluttered.

3. The cartridge is too loose with the printer.

4. The ribbon flutter, can not run smoothly.

Common problem:

1. Indicator Light Description

2. Print the fuzzy

3. The print is offset

4. Mobile phone search can't find Bluetooth machine

5. The printing process stopped abruptly.

6. The paper keeps going out during the printing, and the distance between two labels is still not detected after 200mm of paper comes out.

7. Print only the paper, no print out the content

8. A paper shortage is displayed when printing

9. The machine cannot be charged

10. After the label paper is put into the machine, the APP displays the non-general label

11. Abnormal noise occurs during paper removal or printing, and labels are not removed or fonts are compressed

12. Prompt box lid to open when printing

13. Printing transparent paper only prints half the content

14. The PIN code cannot be confirmed after entering 0000 or 1234

15. The APP reported an error, prompting the paper hatch to open

Common problem:

1. The printing is too dark.

2. White line in the printing.

3. Strange sound when ribbon is running.

Common problem:

1. Print the self-test page

2. Paper stripping mode

3. Printer prints blurrily

4. Automatic learning of paper types

5. Printed receipt characters become fuzzy within several months or even several weeks.

6. Printer only feeds paper during printinng,and has no printing data.

7. It can be set on the printer setting screen

8. The printed contents of the label are printed with white stripes

9. When printing the label, there are two blank sheets and paper leakage

10. When printing the label contents, part of the corresponding position will be missing

11. The printed label has white wrinkles or slanted stripes

12. Printed labels are clear on one side and light on the other

13. The label is not clearly printed, the color is white, and the label is coarse.

Common problem:

1. Light printing and short print life.

2. The inked nylon can easily fluff.

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